This policy describes how information is used on nekoda.co.il, the Nekoda website operated by Shira Elimelech Stern, Israel. For privacy enquiries: info@nekoda.co.il or 054-5400675.
Information collected and its purposes
When you enquire, join the mailing list, create an account or buy, we collect the details you provide, such as your name, phone number, email, message and order details. Information is used to respond, manage accounts, process purchases, deliver content, provide support and keep legally required records. Providing information is voluntary; without essential details, we cannot provide the requested service.
Mailing and newsletter
Joining the mailing list and receiving marketing content require separate consent. You may request removal at any time by emailing info@nekoda.co.il. Unsubscribing from marketing does not prevent service messages needed to handle an enquiry or existing order.
Credit card details and payment
We undertake not to transfer the customer’s credit card details to a third party
Do not provide a full card number or security code in enquiry forms, email or WhatsApp. When paying through a payment service, enter those details only in the provider’s designated payment interface. Order details and transaction approval are used to handle purchases and delivery.
Service providers and information disclosure
To operate the website and deliver services, relevant information may be processed by hosting providers, the shop system and communication and payment services to the extent needed for the service. Information will not be sold to third parties. Disclosure may occur when required by law or to protect rights and handle disputes, subject to law.
Cookies and technical information
The website uses cookies and technical data to operate accounts and shopping carts, provide security and function correctly. Additional services may use cookies for measurement or preferences according to website settings and consent. You can manage cookies through your browser and the website’s cookie interface; blocking essential cookies may affect account or purchase functionality.
Security and information retention
We take measures to reduce unauthorised access. No system is completely immune to faults or intrusion, so absolute security is not guaranteed. Information is retained as needed to deliver services, handle orders and disputes and meet legal record-keeping obligations. Keep your account access details confidential.
Your rights and contacting us
You may request access to personal information and correction of inaccurate information in accordance with law. You may also request deletion or an end to its use; requests will be assessed subject to service requirements and legal retention duties. For enquiries and mailing list removal: info@nekoda.co.il, phone 054-5400675 or the Contact form.
This policy complements the Website Terms. Policy updates will be published on this page.